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Who these remediation courses are for
These courses are for any health professional licensed in the UAE who needs to answer a concern about their practice and show what they have learned. Typical starting points:
- a complaint passed to you by the DHA, with the Medical Practices Committee considering a penalty or measure;
- a patient's Investigation Request for Medical Error to the DOH in Abu Dhabi, Al Ain or Al Dhafra;
- an administrative or medical complaint at MOHAP about a private facility in the Northern Emirates or a federal facility;
- a referral to the SHA's accountability or medical practice committees in Sharjah;
- a Medical Liability Committee report, or a grievance before the Supreme Committee of Medical Liability;
- an internal review, a sentinel event investigation or a pattern of complaints at your facility;
- a warning, required training, supervised practice or reassessment already ordered, or a return after suspension.
The courses are written for physicians, dentists, nurses, midwives, pharmacists and allied health professionals, in government and private settings. You study privately, and nobody is told that you enrolled.
The core remediation set
Most remediation files, in any profession, are built around these six. The profession pages then add your own ethics course.
- Facing a Licensing Investigation: The Core Remediation Course (4 hours, AED 329) takes you from the first days through both UAE tracks, each authority's rules, interim measures, hearings, insight, remediation and return to practice.
- Responding to a Complaint or Licensing Inquiry (3 hours, AED 289) concentrates on routes, deadlines and building a chronology and written response that is accurate and respectful.
- Insight: Understanding and Showing It After a Concern explains what decision-makers mean by insight, why it is hard to reach under stress, and how to put it across on paper and in person without sounding scripted.
- Reflective Practice and Written Reflections gives you models for written reflection and explains the legal care needed while a liability case is open.
- Building a Remediation Plan After a Concern (3 hours) turns the concern into a dated plan with root causes, measurable objectives, supervision, audit and an evidence portfolio.
- Preventing Recurrence After an Error or Incident deals with the future: which practical safeguards make a repeat unlikely, and what evidence will show they are working.
If you only have time for one at the start, take the core course or the complaint response course; both help you understand the process before you pick topic courses.
RecommendedStart with these
Further relevantAdd if they fit the concern
Choosing between a single course and a full remediation set
How much learning you need depends on how narrow the concern is and how far the case has gone. More is not automatically better, because a committee reads a file for relevance.
| One course is often enough when | A fuller set makes sense when |
|---|---|
| The concern is narrow and clearly defined, such as one missing chaperone or one late note | The notice raises several issues, or a clinical point and an honesty point together |
| Your facility has asked for one named topic after an internal review | An authority has opened a file, and a liability or disciplinary committee is involved |
| You already know the process and need depth on the standard itself | The process is new to you and the deadlines are short |
| The matter is informal, or a near miss | You are preparing to return after suspension or to finish supervised practice |
A simple test helps. List each point in the notice and write beside it the course that answers it. If one course covers every line, stop there. If gaps remain, add one course per gap, and a process course if this is your first UAE case. Anything beyond that tends to dilute the file. For reference, the core six come to AED 1,624 before the cart takes AED 180 off.
Remediation courses by profession
Each profession works under its own federal law, with its own penalty scale and challenge deadline. The profession pages set out those rules and suggest a course set for each type of concern.
- Doctors: Federal Law No. 5 of 2019 and its Executive Regulations, plus the emirate rules of your licensing authority.
- Nurses and midwives: Federal Law No. 6 of 2023 and Cabinet Resolution No. 176 of 2025, including the duties on scope, records and confidentiality.
- Dentists: the same federal law as physicians, with consent, treatment planning, fees and advertising among the common themes.
- Pharmacists: Federal Decree-Law No. 38 of 2024, the narcotics law and, in Dubai, Executive Council Resolution No. 49 of 2024.
- Allied health professionals: Federal Law No. 6 of 2023, where scope of practice and delegation questions come up often.
Remediation courses by licensing authority
Because liability is governed by federal law, the committee process and its 30-day grievance apply in every emirate. The disciplinary side is where the authorities part ways.
- DHA remediation courses, Dubai: the Medical Practices Committee, interim suspension for a maximum of three months plus one extension, and 30 days to lodge a grievance with the Director General.
- DOH remediation courses, Abu Dhabi: penalties under Abu Dhabi Law No. 10 of 2018 alongside the federal profession laws, and an online appeal against a medical-error report.
- MOHAP remediation courses: administrative and medical complaints handled separately, with federal penalty scales and a 15-day grievance against a penalty.
- SHA remediation courses, Sharjah: committees for accountability, medical practice and grievances under the 2025 Executive Council decision.
If you are licensed in Dubai Healthcare City, licensing is moving to the DHA under Dubai Law No. 16 of 2024; read the DHA page and confirm in writing which body holds your file.
Match the concern to a course
Committees look at what actually happened, not at the label on the complaint. Find the row closest to your case and add those courses to the core set.
| Concern | How UAE rules frame it | Start with |
|---|---|---|
| Treatment or an intimate examination without valid consent | Federal law forbids treatment without consent except in narrow cases, and requires a third person or the patient's prior agreement when examining someone of the other sex | Informed consent and chaperones |
| An outcome the patient blames on you | An error needs one of four causes; a known complication without error carries no liability | Medical liability, clinical competence |
| Thin, late or altered notes | The regulations require each step of care to be noted with what was done and when; a changed record makes a clinical issue an integrity issue | Record keeping |
| False certificates, reports or applications | Sick leave without examination and false licensing documents are treated as serious dishonesty | Probity |
| Claims, referral fees or steering patients | Referral commissions and prescribing for personal gain are banned; insurers and authorities audit claims | Insurance billing and financial integrity, probity |
| Sharing patient information | Disclosure is lawful only in the situations federal law sets out | Confidentiality and health data |
| Manner, information or respect | The Patient's Rights and Responsibilities Charter sets rights to dignity and full information | Communication, dignity and non-discrimination |
| Relationships, gifts or messaging patients | Under the DHA Code, a personal or romantic relationship with a current patient or close family member is off limits | Professional boundaries |
| Posts and advertising | Ads for health services need clearance from the competent authority under the media law rules | Social media and advertising |
| Controlled medicines | Misuse of narcotic or controlled prescriptions is a listed violation in Dubai | Safe prescribing |
| Harm not explained to the patient | DHA and DOH incident rules expect facilities to disclose harm to patients and families | Open disclosure |
Many cases fit more than one row. A dosing mistake followed by a rewritten note raises both safety and honesty, and answering only the safety side leaves the committee with half a reply.
RecommendedStart with these
Further relevantAdd if they fit the concern
Matching learning to the stage of your case
| Your stage | What helps most | Suggested courses |
|---|---|---|
| The complaint is still with you or your facility | A measured reply, a note of what was said, and resolving it early | Complaint response, communication |
| The authority has opened a file | Knowing the process and deadlines, keeping the record intact, starting focused learning | Core investigation course plus one topic course |
| You have a liability report or a penalty | Showing understanding, written reflection and a dated action plan | Insight, reflective practice, remediation planning |
| Supervised practice or reassessment | Goals tied to the concern, a supervision log and written feedback | Remediation planning, teamwork |
| Returning after suspension or revocation | Evidence that the risk has been dealt with and relationships rebuilt | Rebuilding trust, preventing recurrence |
| A near miss or an informal warning | Prevention before anything becomes formal | Avoiding patient complaints |
Training an authority orders, and learning you choose
Learning comes into a case by one of two doors. The first is an order: in Dubai the Medical Practices Committee may require named training by a deadline, up to twelve months of supervised work and a fresh assessment, and the federal rules for nurses, midwives and allied health professionals let an authority attach training, reassessment, a restricted scope or supervision when a revoked licence is granted again. The second is your own choice, made to understand the standard and to demonstrate change.
The two are handled differently. Ordered training is defined by the decision, so follow its wording exactly and ask the authority whether a particular course meets it. Self-chosen learning is your own evidence, and it is only as persuasive as its match to the concern. No authority publishes a list of outside courses for these cases.
Your licensing authority decides how any learning counts towards your CPD or a requirement it has set.
Putting together a remediation file
Whether you are replying to an investigation, applying to return or finishing supervised practice, a file built from the same parts is easy for a committee to follow:
- A short statement of the concern in plain words, matched to the duty or rule it engages.
- Certificates for each course, showing the title, CPD hours, date and pass.
- Reflective accounts that link what you learned to the specific events, with patients de-identified.
- Proof that practice has changed: a new or updated form, a self-audit, a checklist now in use, all dated.
- Views from others: a supervisor's report, peer feedback or a follow-up audit.
- A dated plan saying what you will keep doing and who will check it.
While a liability case is live, be careful how you word anything that could read as an admission: the committee's findings can be relied on in a compensation claim and, where error is gross, in a prosecution. Let your insurer or lawyer check every statement before it leaves you. Look after yourself too: a case can run for months, so use your facility's staff support and keep your adviser informed rather than carrying it alone.
Making supervised practice and reassessment count
When an authority orders supervised practice, the decision sets its terms and the supervisor is another licensed professional. A period of supervision is easier to review when it leaves a clear trail.
- Agree goals at the start, each tied to the concern that led to supervision.
- Keep a dated log of cases, decisions discussed and feedback, countersigned where your supervisor agrees.
- Ask for written feedback at the midpoint and the end.
- Find out early what any reassessment involves and who will carry it out.
Facilities also ask staff to complete training after an internal review, before anything reaches the authority. Give such a request the same weight as a formal decision, and get it in writing: which courses, what deadline, and how the facility will confirm you have finished.
What employers and insurers may ask for
The authority is seldom the only party with questions. Your facility and the medical liability insurer each have their own stake in the case, and their requests often arrive first.
Your facility
- An account for its own review. A facility may hold an internal investigation or a root cause analysis. Write your part from the record and keep it in line with what you later send the authority.
- Training after an internal review. If you are asked to complete learning, get the topic, the deadline and the way completion will be confirmed in writing.
- Duties during the review. Some facilities adjust what you do while a matter is looked at. Ask what applies and for how long.
- Licence paperwork. In Dubai your employer activates your licence through Sheryan, and in Sharjah the facility files renewals, so it will see anything that changes your status.
The insurer
- Early notice. Cover is compulsory and paid for by the facility owner, and the insurer takes your place in a compensation claim, so its notification rules matter from day one.
- Sight of your statements. Expect to share drafts before they reach a committee, since anything you write may be read again in a claim.
- A clean chronology. A timeline drawn from the original file helps whoever advises you.
Neither needs a pile of unrelated certificates. A focused course set and a reflective account your adviser has checked are far easier for both to work with. We never contact your employer or insurer; what you share is your decision.
What a course will not do
What you get from a course is assessed learning and a written reflection you can refer to. The facts of the case stay the same, and no course can promise a closed file, a retained licence or a lighter sanction.
We have no contact with your authority, any committee, your facility or the complainant. The site offers general information, not legal advice; for advice on your own case, go to your insurer, a UAE lawyer or the medico-legal lead where you work.
How online study works
Every course is online and self-paced on any device, with 12 months' access. Lessons include knowledge checks, UAE case studies and reflection prompts. The final assessment has 20 scenario-based questions and you pass with 16 correct (80%). On passing, you download a certificate of completion with the course title, CPD hours and date, plus your structured reflective account. Prices are AED 239 for 2 hours, AED 289 for 3 hours and AED 329 for the 4-hour core course, with cart discounts from three courses upwards.
Ready to begin?
Open your profession page for a tailored set, read the complaints and licensing guide if the process is new to you, or browse the full catalogue.
Questions
What is a remediation course for a UAE health professional?
A structured course that helps you understand the standard behind a concern, reflect on what happened and show what you have changed. In the UAE remediation is not a formal scheme with listed providers: it is either something an authority orders case by case, such as training, supervised practice or reassessment, or learning you choose to show insight.
Should I wait until an authority tells me to take a course?
Usually not. Starting while the case is open shows you took the concern seriously of your own accord. Pick courses that fit the actual issue, keep every certificate and reflection, and check with your insurer or lawyer before anything is sent.
Which licensing authorities do the courses cover?
The DHA, the DOH, MOHAP, the SHA and DHCR. The federal medical liability law and profession laws apply everywhere, and each course explains how the emirate rules differ.
Does the DHA or another authority approve these courses?
No authority is involved in these courses. Your licensing authority decides how any learning counts towards your CPD or a requirement it has set, and if training has been ordered, only the body that ordered it can say whether a course meets the order.
How many courses should I take?
One to three that fit the concern is usually enough, plus the core course if the process is new to you. A small, targeted set backed by honest reflection and checked change is more convincing than a pile of certificates.
Can a course change the outcome of my case?
Nobody can promise a result; the decision rests on the evidence and the law. Learning can support you in showing understanding and change, which an authority may take into account when it considers measures.
Will you tell my authority or employer that I enrolled?
No. Your enrolment, results and reflections are private. You decide, with your adviser, whether to share your certificate and reflective account.
What is the difference between a Medical Liability Committee and the DHA Medical Practices Committee?
The liability committee works under federal law and looks at the clinical question: was there an error, was it gross, and what harm did it cause? The DHA Medical Practices Committee is Dubai's disciplinary body: it receives the liability decision with the complaint and decides any penalty or measure under Executive Council Resolution No. 49 of 2024.
The Medical Practices Committee has ordered training. Can I use your courses?
Only if the DHA accepts them for that order. Read the decision carefully, then ask the DHA or your lawyer whether a course fits before you enrol. If it does, keep the certificate and reflective account ready to submit as the decision requires.
What should my written reflection include?
What happened, what you understand now about why it happened and how it affected the patient, the rule or duty involved, what you have changed and how that change has been checked. De-identify patients and have your adviser review it before it is sent anywhere.
My facility is investigating as well as the authority. Does the same learning help both?
Often, yes. Both will want to see understanding, focused learning and safer practice. Keep your account consistent across the facility review, any root cause analysis and the authority file.
Can I study while my licence is suspended?
Yes. Study is online and at your own pace, so a suspension can be used to build your remediation file. Write to your authority to ask what the suspension means for renewal and what it expects before you go back.
What if I think I did nothing wrong?
You can say so, with the evidence, and still show reflection on the patient's experience and on anything you would now do differently. Federal law excludes liability for a known complication without error, but a calm response that shows learning is usually stronger than a purely defensive one.
Is there a time limit for completing a course?
You have 12 months' access. Most people finish a 2-hour course in a few sittings; plan backwards from any date your adviser or the decision sets.
Are the courses written for UAE law?
Yes. They are built on Federal Decree-Law No. 4 of 2016 and its Executive Regulations, the federal profession laws, Dubai Executive Council Resolution No. 49 of 2024, Abu Dhabi Law No. 10 of 2018 and the DHA, DOH and MOHAP standards, with UAE case studies.
Official sources
Checked October 2026. Rules and processes change, so confirm the current position with the official source. This page is general information, not legal advice.
- Federal Decree-Law No. 4 of 2016 Concerning Medical Liability
- Cabinet Resolution No. 40 of 2019: Executive Regulations of the Medical Liability Decree-Law
- Cabinet Resolution No. 14 of 2020 on the Supreme Committee of Medical Liability
- Federal Law No. 5 of 2019 Regulating the Practice of the Human Medicine Profession
- Cabinet Resolution No. 67 of 2020: Executive Regulations of Federal Law No. 5 of 2019
- Federal Law No. 6 of 2023 on the Practice of Some Medical Professions by Persons Other Than Physicians and Pharmacists
- Cabinet Resolution No. 176 of 2025: Executive Regulations of Federal Law No. 6 of 2023
- Federal Decree-Law No. 38 of 2024 on Medical Products, Pharmacists and Pharmaceutical Establishments
- Dubai Executive Council Resolution No. 49 of 2024 Regulating the Practice of Health Professions
- DHA Standards for Code of Ethics and Professional Conduct for Health Professionals, Version 1
- DOH service: Investigation Request for Medical Error
- DOH service: Appeal request for medical error complaint
- DOH Encyclopedia of Health Legislation, Book 1 (includes Abu Dhabi Law No. 10 of 2018)
- MOHAP service: Complaints about private health facilities and their medical staff
- Sharjah Executive Council: decision regulating health activities and professions (15 July 2025)
- Dubai Law No. 16 of 2024 Concerning the Dubai Healthcare City
- Ministerial Resolution No. 14 of 2021: Patient's Rights and Responsibilities Charter
How these courses are built
Official sources only
Every legal and regulatory point comes from primary sources: UAE federal health laws, the licensing authorities' codes, standards and policies, and official government guidance. Anything we cannot confirm is left out.
Original, edition by edition
Lessons, scenarios and assessment questions are written by us for each edition separately, then checked for accuracy, teaching quality and fair assessment before publication.
Reviewed when rules change
When a code, standard or law changes, the affected courses are reviewed and updated. Reported errors in legal or regulatory facts are corrected first.