NZNew Zealand
Online ethics and professionalism CPD for doctors, nurses, midwives, dentists, pharmacists and allied practitioners in Aotearoa, organised by your responsible authority and built on New Zealand law: the HPCA Act, the HDC Code of Rights and the Health Information Privacy Code 2020.
Honesty in records, certificates, ACC invoicing, APC declarations and conflicts of interest, mapped to the HPCA Act and your responsible authority's code.
Sexual and non-sexual boundaries, gifts, dual relationships in small communities and social media, with the zone of helpfulness and culturally safe practice.
What regulators expect: scope and APCs, teamwork and leadership, conduct outside work and online, health notifications and raising concerns about colleagues.
From Right 10 to the Tribunal: what happens after an HDC complaint or council notification, and how to write an honest, well-evidenced response.
Turn a concern into a credible remediation plan: root-cause analysis, testable objectives, supervision and audit, and an organised evidence bundle.
Reflect with purpose: Gibbs, Kolb and Johns models, recertification reflection requirements, reflective statements after a concern and the legal status of notes.
Our New Zealand courses are for anyone on a register under the HPCA Act: doctors, nurses and midwives, dentists and the wider oral health team, pharmacists, and the practitioners registered by the other responsible authorities under the Health Practitioners Competence Assurance Act 2003 (the HPCA Act). Choose your regulator below to see how your recertification programme works and which courses fit it.
Facing a complaint, a competence review or a Professional Conduct Committee? Start with our plain-language guide to fitness to practise in New Zealand.
Every registered practitioner holds registration in a scope of practice and an annual practising certificate (APC). Under section 41 of the HPCA Act, each of the 18 responsible authorities sets a recertification programme to make sure practitioners stay competent. The details differ a lot: the Nursing Council counts practice and professional development hours over a rolling three years, the Dental Council has no minimum hours but asks for a peer, a professional development plan (PDP) and written reflection, and the Pharmacy Council asks for learning goals, a critical reflection and verifier sign-off every year.
Two pieces of law sit over every profession. The Code of Health and Disability Services Consumers' Rights gives health consumers ten rights, including the right to be fully informed (Right 6), to give informed consent (Right 7) and to complain (Right 10). The Health and Disability Commissioner (HDC) enforces it. The HPCA Act then decides what happens to your registration: competence reviews, health processes, Professional Conduct Committees (PCCs) and, for the most serious matters, charges before the Health Practitioners Disciplinary Tribunal (HPDT).
That is why our courses teach the same codes your regulator, the HDC and the Tribunal actually use, rather than generic overseas material.
We review course content against official sources when rules change. Content on this site was checked in October 2026.
Our catalogue covers the ethics and professionalism topics that matter most for recertification and that come up most often in complaints: probity, professional boundaries, ethics, professionalism, open disclosure, informed consent, privacy and confidentiality, record keeping, responding to a complaint, insight, reflective practice and remediation. Eleven courses are 3 CPD hours (NZ$139) and Reflective Practice is 2 CPD hours (NZ$109).
Each one is anchored in what applies here: the Code of Rights, the HPCA Act, the Privacy Act 2020 and Health Information Privacy Code 2020, HDC open disclosure guidance, plus whatever your own regulator expects, from the Medical Council's Good medical practice to the Nursing Council Code of Conduct. Te Tiriti o Waitangi, cultural safety and the place of whānau in care run through the material. See all courses.
In New Zealand we are simply an independent course provider. No responsible authority, HDC, HPDT or professional body stands behind our courses through accreditation, approval or endorsement, and we hold no ties to any of them. From our research, the RAs here do not accredit outside courses for general use; what their programmes recognise is relevant learning you have planned in your PDP and then reflected on. So you may be able to use our courses towards your recertification where they are relevant to your PDP and scope, but we never claim a credit value or council approval.
Where an RA or the HPDT has required you to complete a competence programme, recertification programme or other education, our courses only count if that body agrees; ask your regulator, supervisor or lawyer first. No course can secure a particular outcome, and ours are not legal advice. Facing a complaint? Your indemnity insurer, a lawyer, your professional association or a union such as NZNO can advise on your own case.
The courses are shared across professions because the Code of Rights, the HPCA Act and the privacy rules apply to everyone. Inside each course we point to the standards of your own responsible authority, such as Medical Council statements, the Nursing Council Code of Conduct, the Dental Council Standards Framework or the Pharmacy Council Code of Ethics, so the learning still fits your scope and code.
No New Zealand responsible authority we found accredits third-party courses for general use, and each one decides what counts in its own programme. Many count relevant learning you have planned in your PDP and reflected on. Check your programme rules, record the course against your goals, and keep your certificate and reflective account in case you are selected for audit.
It is written for New Zealand. Courses use the HPCA Act, HDC process, the Code of Rights, the Privacy Act 2020 and HIPC 2020, HQSC adverse events policy and New Zealand regulator standards. They use New Zealand terms such as responsible authority, APC, PCC and open disclosure, and avoid UK or Australian concepts that do not apply here.
Yes. If you want several places for staff, a clinical team or a training programme, send us a message through the contact page with the courses and number of learners you need. We can set up group enrolment so each practitioner gets their own login, assessment and certificate for their records.
The pass mark is 80%, which means 16 of the 20 questions. If you fall short, review the sections linked to the questions you found hard and try again. The aim is genuine understanding, so the questions test how you would apply the codes in realistic New Zealand situations rather than recall of definitions.
Read the letter carefully, note any deadline, and contact your indemnity insurer, union or a lawyer before you reply. Our guide to fitness to practise in New Zealand explains each stage from HDC to the Tribunal. Our Responding to a Complaint course can help you write a calm, honest response, but it is not legal advice and cannot promise any outcome.
Checked October 2026. Rules and processes change, so confirm the current position with the official source. This page is general information, not legal advice.
Enrol online, study at your own pace on any device, and download your certificate the day you pass.