· United Arab Emirates edition: online, self-paced courses with certificate

Ethics and professional conduct

Social Media and Healthcare Advertising Rules

Medical advertising rules course for the UAE: health advertising permits, DHA and DOH content rules, images, reviews and social media

  • 2hours (estimated)
  • 10sections
  • 20final questions
  • 80%pass mark
  • PDFcertificate
  • Online and self-paced, on any device
  • Reflective account template
  • Knowledge checks in every section
  • Instant certificate of completion
  • You have received a notice or complaint about a post, reel or advertisement
  • You post before-and-after images, patient stories or testimonials online
  • You work with brands, receive free products or share referral or discount codes

Written for UAE licensingUpdated 2 November 2026

What you will learn

  • Work out which federal, emirate and free-zone rules apply to the health content you and your facility publish.
  • Decide when a post becomes a health advertisement and which authority's approval it needs.
  • Explain how the Media Council's Advertiser Permit differs from a health authority's sign-off on content.
  • Edit promotional wording to strip out banned terms, unproven claims, attacks on competitors and pressure-selling offers.
  • Follow DHA expectations on before-and-after pictures, filming treatments and culturally appropriate content.
  • Set up written consent for using patients' images, stories and testimonials, including where the patient is a child.
  • Keep patient information out of posts, chats and personal devices in line with UAE confidentiality law.
  • Keep public health information separate from personal clinical advice and reply to patients and reviewers professionally.
  • Handle sponsorship, gifted products, influencer work and paid partnerships without conflicts of interest.
  • Explain how online concerns are investigated and sanctioned and assemble evidence of insight and corrective action.

Who this course is for

Licensed doctors, dentists, nurses, midwives, pharmacists and allied health professionals, and the medical directors, owners and managers who approve online content, including anyone responding to a complaint about a post or advert.

After a concern

Structured learning and a written reflection to show insight after a complaint, an investigation or a licensing authority inquiry.

Routine CPD

Focused learning on a core standard of practice, with a certificate and reflection for your portfolio.

About this course

Health content online in the UAE sits under several sets of rules at once. A clinic reel, a sponsored story or a before-and-after carousel can be a health advertisement needing approval from the relevant health authority under the federal media law's 2024 Executive Regulation, while the person posting it may also need a UAE Media Council Advertiser Permit, and the content itself must meet the standards of the authority that licenses you. Federal Law No. (5) of 2019 adds its own limits on self-advertising by physicians. This course untangles those layers so you know which rules apply to your account, your clinic's pages and the influencers you work with.

It covers MOHAP health advertisement licensing and monitoring, the DHA standards for medical advertisement content on social media, Abu Dhabi's guidelines for health media and advertising, the DHCR advertisement policy and the position in Sharjah and the Northern Emirates. Practical lessons show how to rewrite claims that use banned words or cannot be substantiated, what DHA expects of before-and-after images and filming procedures, how to handle prices and offers, how to obtain written consent for patient images and testimonials, including for children, how confidentiality applies to posts and messaging apps, where general health information ends and individual advice begins, and how to respond to reviews and manage paid partnerships.

The course is for doctors, dentists, nurses, midwives, pharmacists and allied health professionals licensed by the DHA, DOH, MOHAP, SHA or DHCR, and for medical directors, owners and managers who sign off content. It is especially relevant in aesthetics, dentistry, dermatology, fertility, physiotherapy and pharmacy. If a post, an advert or an online comment has led to a complaint, a regulatory notice or a facility review, the final section covers the first steps after a problem post, how online concerns are handled and penalised, and how to put things right and show insight through a practical content approval process.

How this course helps after a concern

Online concerns usually arrive as screenshots, so the facts are rarely in dispute. What a licensing authority, MOHAP's advertising monitors or your employer will look at is whether you understand why the content broke the rules and what you did once you knew. This course helps you show that you can tell education from advertising, know when health advertising approval and an Advertiser Permit are both needed, and understand the rules on claims, images, consent, reviews and conflicts of interest.

The certificate records two hours (estimated) on social media and healthcare advertising, with the date. The reflective account helps you examine one real post, review or message honestly, and the course's personal online professionalism plan gives an employer or committee concrete habits to check, such as a pre-post review or separate accounts. If you have received a notice, act on the immediate steps in Section 7 and take advice before deleting anything that may be needed as evidence.

What you will have at the end

  • A certificate of completion showing the course title, 2 hours (estimated) and your completion date
  • A reflective account on one post, review, message or campaign from your own online activity
  • A personal online professionalism plan with checks you run before every post
  • A clear view of when content needs health advertising approval, an Advertiser Permit or both
  • A list of banned and high-risk claims, plus the rules for before-and-after images and consent

A scenario from UAE practice

A before-and-after reel that went viral

Consider, for illustration, an aesthetic doctor working in a clinic in Dubai who builds a following on Instagram. She posts a reel of a patient's lip filler result with the caption that results are painless and permanent, tags the product brand that sent free syringes and runs a weekend discount. The patient agreed verbally that her photographs could be used.

The reel spreads widely. A competitor reports it, and the patient complains after colleagues recognise her. The DHA finds several issues at once: an advertisement posted without approval, absolute claims that are not allowed, a before-and-after image without written consent, an undeclared commercial relationship and a time-limited offer that pressures patients. The doctor deletes the post, which raises a further question about honesty.

The course takes each issue in turn. Section 1 explains when a post becomes an advertisement. Sections 2 and 3 cover approval routes, the Advertiser Permit and the DHA content standard. Section 4 covers banned words and image rules. Section 5 covers written consent. Section 7 sets out the first steps after a problem post and how to show insight through a personal online plan.

Illustrative example, not a real case.

Is this course right for you?

  • You have received a notice or complaint about a post, reel or advertisement
  • You post before-and-after images, patient stories or testimonials online
  • You work with brands, receive free products or share referral or discount codes
  • You run a clinic's social media or work with influencers on campaigns
  • Patients message you directly asking for advice through social media
  • A negative online review has upset you and you are unsure how to respond

Course details

Learning time
2 hours (estimated), covering the lessons, section quizzes, reflective writing and the final test
Standards covered
Federal media law and its Executive Regulation (Cabinet Resolution No. 68 of 2024); MOHAP health advertisement licensing; UAE Media Council Advertiser Permit; Federal Law No. (5) of 2019 (self-advertising); DHA standards for medical advertisement content on social media and DHA Standards for Code of Ethics and Professional Conduct; Abu Dhabi guidelines for health media and advertising; DHCR advertisement policy; Federal Decree-Law No. (4) of 2016 (confidentiality)
Format
Online and self-paced on any device: lessons with knowledge checks, UAE case studies and reflection prompts, with 12 months' access
Assessment
20 scenario-based questions, 80% to pass (16 of 20)
Outcome
Fitness To Practice certificate of completion showing the course title, CPD hours and date, plus a structured reflective account for your portfolio

Course curriculum

10 sections · 25 lessons · 2 hours (estimated) · 20-question final assessment

  1. 1Online presence, promotion and public confidence3 lessons
    • How UAE clinicians are using social platforms
    • Overview of the layers of law
    • The point at which a post counts as advertising
  2. 2Nationwide requirements for media content, ad licences and advertiser permits3 lessons
    • What the reformed media law means for health posts
    • How MOHAP licenses and monitors health adverts
    • Advertiser permits for individuals and rules on product promotion
  3. 3Local requirements in each emirate3 lessons
    • Dubai's ST-21 standard and DHA ethics code
    • DOH rules on health media and advertising in Abu Dhabi
    • DHCC, Sharjah and the other northern emirates
  4. 4Permitted content: wording, images, pricing and cultural norms3 lessons
    • Prohibited terms and backing up your claims
    • Before-and-after photos, filming and cultural expectations
    • Price promotions and products you may not promote
  5. 5Featuring patients online3 lessons
    • Permission for patient photos, reviews and stories
    • Protecting privacy on platforms and chat apps
    • Recording video in clinical spaces
  6. 6Behaving professionally online4 lessons
    • Accounts, titles and personal limits online
    • General education versus advice to an individual
    • Peers, rival clinics and responding to reviews
    • Sponsorship, gifted products and declaring interests
  7. 7Handling an online lapse3 lessons
    • How regulators pick up and deal with online concerns
    • Immediate action after a problematic post
    • Insight and repair after an online mistake
  8. 8Closing summary1 lesson
    • Closing summary
  9. 9Source documents for this course1 lesson
    • Source documents for this course
  10. 10Reflecting on your online practice1 lesson
    • Reflecting on your online practice

Section by section

  1. Online presence, promotion and public confidenceExplains how UAE professionals use social media and why health advertising is treated differently, maps the layered rules from federal media law to authority standards, and gives a practical test for when a post becomes an advertisement.
  2. Nationwide requirements for media content, ad licences and advertiser permitsCovers the federal media law and its penalties for health content, MOHAP health advertisement licensing and monitoring, the UAE Media Council Advertiser Permit and how it sits on top of advertising approval, and medical product promotion rules.
  3. Local requirements in each emirateSummarises the DHA standard for medical advertisement content on social media and the medical director's role, the DOH health media guidelines and facility logging, the DHCR advertisement policy and the position in Sharjah and the Northern Emirates.
  4. Permitted content: wording, images, pricing and cultural normsSets out banned absolute words and the duty to substantiate claims, comparisons with competitors, before-and-after image rules, the ban on filming patients under anaesthesia, cultural standards, prices and offers, and products that must not be advertised.
  5. Featuring patients onlineExplains written, specific consent for patient images, stories and testimonials, including children, why anonymous cases are rarely anonymous online, the risks of messaging apps, and the rules for filming in clinical areas.
  6. Behaving professionally onlineCovers accurate titles, separate personal and professional accounts and boundaries in direct messages, general information versus individual advice, responding to reviews and competitors, and declaring paid partnerships and free products.
  7. Handling an online lapseDescribes how online concerns reach UAE authorities, penalties and overlap with medical liability, a practical sequence for the first hours after a problem post that balances removal with honesty, and how to show insight.
  8. Closing summaryDraws the course into ten principles, a quick check to run before you post and a short guide to what to do when something goes wrong.
  9. Source documents for this courseLists the federal media and health legislation, MOHAP portals and the DHA, DOH and DHCR documents behind the course, with links so you can confirm each current version.
  10. Reflecting on your online practiceAsks you to choose a real situation involving social media or advertising, such as a post, review or patient message, and write a reflection on what happened, what you learned and what you will change.

Assessment and certificate

Final assessment

20scenario-based questions

  • Pass mark 80%: 16 correct out of 20
  • Knowledge checks in each section as you go
  • Tests whether you can apply the standards, not recall a page
  • Not passed yet? Review the sections and retake it

Certificate of completion

A certificate of completion for your learning portfolio.

  • Your name, the course title and the estimated learning time (record the time you actually spend)
  • Completion date and a unique certificate ID that can be verified
  • Ready to download as a PDF as soon as you complete the course

Your reflective account

The course includes a structured reflective account template: guided prompts to record what you learned, how you will apply it and how the change will show in your practice. It gives you written evidence of insight after a concern, and a ready record for your CPD portfolio.

Write it in your own words and leave out anything that could identify a patient, a colleague or a case. If you have an open complaint or case, talk to your adviser before reflecting on it in writing.

Questions about this course

Does my personal Instagram count as health advertising?

It can. If a post promotes your services, your clinic, a procedure or a product, it may be treated as a health advertisement whatever account it appears on. Lesson 1.3 sets out how to tell the difference between personal content, general health information and advertising, and what each means for approval.

What is the difference between the Advertiser Permit and advertising approval?

The UAE Media Council Advertiser Permit concerns the person or account carrying paid or promotional content. Approval of health advertising content comes from the relevant health authority. One does not replace the other. Lesson 2.3 explains both and when each applies to clinicians and clinics.

Can I post before-and-after photos?

Only within the rules of your licensing authority and with valid written consent. DHA standards set specific conditions on how these images are presented. Lesson 4.2 covers images and filming, and Lesson 5.1 shows how to build a consent process that patients understand and can withdraw from.

How should I respond to a negative online review?

Calmly, briefly and without confirming that the reviewer is your patient or revealing anything about their care. Lesson 6.3 gives example replies, explains how to take the conversation offline and covers what not to say about colleagues or competitors.

I have received a notice about a post. What should I do first?

Keep a record of the content and the notice, take the post down if advised, do not argue publicly and take advice before responding. Lesson 7.2 covers the first steps, and Lesson 7.3 shows how to show insight and put a content approval process in place. This can support your response; it does not determine what the authority decides.

Is it relevant to clinic owners and marketing staff?

Yes, for anyone who approves content. Medical directors and owners carry responsibility for what their facility publishes. Marketing staff who are not licensed professionals will find the rules useful, although the certificate and reflective account are designed for licensed clinicians.

How is the course assessed and does it count as CPD?

You answer quick checks as you go, then 20 scenario questions based on real kinds of posts, adverts and messages; 16 correct (80%) passes. Your certificate shows 2 hours (estimated). Your licensing authority decides how any learning counts towards your CPD or a requirement it has set.

How this course was built

Official sources only

Every legal and regulatory point comes from primary sources: UAE federal health laws, the licensing authorities' codes, standards and policies, and official government guidance. Anything we cannot confirm is left out.

Original, edition by edition

Lessons, scenarios and assessment questions are written by us for each edition separately, then checked for accuracy, teaching quality and fair assessment before publication.

Reviewed when rules change

When a code, standard or law changes, the affected courses are reviewed and updated. Reported errors in legal or regulatory facts are corrected first.

Page updated 2 November 2026

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