Professional Standards for Pharmacists
The 2023 Competence Standards' seven domains, scopes and APC duties, the clinical check, and supervising technicians, PACTs, interns and students.
Profession-specific standards
Applying the Pharmacy Council Code of Ethics 2018 to supply, commerce, conscience and collaboration in Aotearoa
Pharmacists, pharmacist prescribers and intern pharmacists registered with the Pharmacy Council of New Zealand, in community, hospital, general practice, aged care, industry and advisory roles.
Structured learning and a written reflection to show insight after a complaint, an investigation or a responsible authority inquiry.
Focused learning on a core standard of practice, with a certificate and reflection for your portfolio.
A practical, pharmacy-specific ethics course built around the Pharmacy Council of New Zealand's Code of Ethics 2018. You will work through all seven principles as they play out in real pharmacy decisions: supplying pharmacist-only medicines, questioning prescriptions, medicines with misuse potential, complementary medicines and promotion, conflicts of interest and business arrangements, conscientious objection, professional independence under commercial pressure, delegation, raising concerns, pharmacist prescribing, telehealth and professional boundaries.
It is written for registered pharmacists, pharmacist prescribers and intern pharmacists in community, hospital, general practice, aged care, industry and advisory roles. Every section uses New Zealand cases, from rural community pharmacies to hospital dispensaries, and links each decision to the Code of Ethics, the Code of Health and Disability Services Consumers' Rights, the Medicines Act 1981, the HPCA Act 2003 and Pharmacy Council statements.
Pharmacists are the most accessible health practitioners in many New Zealand communities, and the public trusts that what happens in a pharmacy is decided by a professional. Recent changes, including the Medicines Amendment Act 2025 and new Council statements, have widened pharmacists' roles and the commercial arrangements around them. This course helps you meet those responsibilities with confidence, avoid the conduct that most often leads to Tribunal action, and produce a critical reflection for MyRecert.
10 sections · 23 lessons · 3 hours (estimated) · 20-question final assessment
Final assessment
20scenario-based questions
Certificate of completion
A certificate of completion for your learning portfolio.
The course includes a structured reflective account template: guided prompts to record what you learned, how you will apply it and how the change will show in your practice. It gives you written evidence of insight after a concern, and a ready record for your CPD portfolio.
Write it in your own words and leave out anything that could identify a patient, a colleague or a case. If you have an open complaint or case, talk to your adviser before reflecting on it in writing.
Yes, from making the patient's health and wellbeing the first priority to working collaboratively with others. Each principle is applied to real pharmacy decisions rather than read as a list, and the course explains how the Council uses the Code when a concern about a pharmacist is raised.
It gives a structured approach to supply decisions for prescription and pharmacist-only medicines, including deciding not to supply and referring, and shows how to treat opioid substitution clients and people asking for medicines with misuse potential safely and with respect.
It explains how to handle an objection honestly and without creating a barrier to care, using the Code and the HPCA Act, so the person can still obtain the medicine or service elsewhere. The same principles of honesty apply to errors, complaints and dealings with the Council.
Yes. It covers incentives, hospitality, business arrangements, complementary medicine promotion and pressure from owners or targets, and shows how to identify, avoid, declare and manage conflicts of interest while protecting your professional independence and judgement. It also covers delegating safely and raising concerns about systems, colleagues and impairment.
You can record it as a learning activity or link it to a learning goal where it fits your practice. The Pharmacy Council does not approve individual providers, so we make no approval claim. Study takes about 3 hours (estimated) online; after passing 20 questions at 80% you receive a certificate and a structured reflection for MyRecert. NZ$139.
Every legal and regulatory point comes from primary sources: the HPCA Act 2003, the responsible authorities' standards and the Code of Health and Disability Services Consumers' Rights. Anything we cannot confirm is left out.
Lessons, scenarios and assessment questions are written by us for each edition separately, then checked for accuracy, teaching quality and fair assessment before publication.
When a code, standard or law changes, the affected courses are reviewed and updated. Reported errors in legal or regulatory facts are corrected first.
The 2023 Competence Standards' seven domains, scopes and APC duties, the clinical check, and supervising technicians, PACTs, interns and students.
Ethical reasoning for Aotearoa: a seven-step decision framework, the Code of Rights, Te Tiriti and cultural safety, conscientious objection and end-of-life law.
Honesty in records, certificates, ACC invoicing, APC declarations and conflicts of interest, mapped to the HPCA Act and your responsible authority's code.