· Canada edition: online, self-paced courses with certificate

Ethics and professional conduct

Professional Ethics in Everyday Practice

Integrity, probity, accountability and respect applied to boundaries, confidentiality, candour, conflicts of interest and ethical decision-making in Canadian practice

  • 2hours (estimated)
  • 9sections
  • 10final questions
  • 80%pass mark
  • PDFcertificate
  • Online and self-paced, on any device
  • Reflective account template
  • Knowledge checks in every section
  • Instant certificate of completion

Written province by provinceUpdated 25 October 2026

What you will learn

  • Explain the meaning, functions and importance of professional ethics in healthcare, and why ethics goes beyond compliance.
  • Apply integrity, probity, accountability and respect, including cultural safety, to everyday practice.
  • Maintain professional boundaries with patients, colleagues and online, and know the sexual abuse and reporting rules that apply.
  • Uphold confidentiality under the applicable provincial privacy law, and act with honesty and candour when things go wrong.
  • Recognize, declare and manage conflicts of interest.
  • Use the IDEA framework to reach principled, defensible ethical decisions, including in virtual care and under organizational pressure.
  • Use reflection, insight and remediation to respond to an ethical concern and grow professionally.

Who this course is for

Physicians, nurses, dentists, pharmacists and all other regulated health professionals in Canada, including those facing a complaint or fitness-to-practise concern.

After a concern

Structured learning and a written reflection to show insight after a complaint, an investigation or a college inquiry.

Routine CPD

Focused learning on a core standard of practice, with a certificate and reflection for your portfolio.

About this course

Professional ethics is the shared framework of values that defines a profession and earns public trust, and it reaches well beyond compliance with rules. This course explains the meaning and functions of professional ethics and the four principles at its core, integrity, probity, accountability and respect, including cultural safety informed by the TRC Calls to Action and In Plain Sight. It then applies them to the areas where ethical concerns most often arise in Canadian practice.

It covers professional boundaries with patients and colleagues, including Ontario's sexual abuse provisions and mandatory reporting duties; confidentiality, honesty and the duty of candour, with a province-by-province guide to health privacy statutes and a worked disclosure case; conflicts of interest with a practical self-check; ethical decision-making using the IDEA framework; and ethics in digital and organizational contexts, including virtual care across provincial borders, organizational pressure, moral distress and workplace culture.

Six scenarios, from an incomplete record and an expensive gift to a pressured discharge and a financial interest in a recommended product, show stronger and weaker responses. The final section explains reflection, the points that tend to show genuine insight when a college reviews a concern, and remediation within a just culture. The course is for physicians, nurses, dentists, pharmacists and all regulated health professionals, including those facing a complaint or fitness-to-practise concern.

Course details

Learning time
2 hours (estimated learning time including knowledge checks, reflection and assessment)
Standards covered
CMA Code of Ethics and Professionalism; CNA Code of Ethics for Registered Nurses; CDA Code of Ethics; NAPRA Model Standards of Practice; Ontario's RHPA, 1991 and Health Professions Procedural Code (sexual abuse provisions); provincial and territorial health privacy statutes (e.g. PHIPA, Alberta's Health Information Act) and PIPEDA; Canadian Disclosure Guidelines; provincial apology legislation; college virtual care standards; IDEA ethical decision-making framework
Format
Online and self-paced: gated lessons with knowledge checks, case scenarios, a reflective account and a final assessment
Assessment
10 scenario-based multiple-choice questions, 80% to pass (8 of 10), with an explanation for each answer
Outcome
Certificate of completion and a written reflective account you can keep for your CPD or quality-assurance record

Course curriculum

9 sections · 39 lessons · 2 hours (estimated) · 10-question final assessment

  1. 1Introduction5 lessons
    • Defining professional ethics
    • Why professional ethics matters in healthcare
    • Core functions of professional ethics
    • Ethics beyond compliance
    • Professional ethics in daily practice
  2. 2Core Principles5 lessons
    • Integrity: acting honestly and consistently
    • Probity: truthfulness and transparency
    • Accountability: taking responsibility for actions
    • Respect: valuing patients and colleagues
    • How the principles work together
  3. 3Boundaries & Relationships5 lessons
    • Why boundaries matter
    • Boundaries with patients
    • Boundaries with colleagues
    • Digital and organizational boundaries
    • Strategies for maintaining boundaries
  4. 4Confidentiality & Candour5 lessons
    • Confidentiality: protecting patient information
    • Honesty: truthfulness in professional practice
    • The duty of candour: openness when things go wrong
    • Ethical tensions and balancing principles
    • Canadian regulatory standards
  5. 5Conflicts of Interest7 lessons
    • What is a conflict of interest?
    • Why conflicts of interest matter
    • Recognizing common scenarios
    • Ethical decision-making framework
    • Strategies for managing conflicts
    • Canadian regulatory standards
    • Ethical decision-making in practice
  6. 6Digital & Organisational Ethics5 lessons
    • Digital professionalism: ethics online
    • Telehealth and remote care
    • Organizational pressures and ethical tensions
    • Workplace culture and collegial ethics
    • Canadian regulatory expectations
  7. 7Case Studies1 lesson
    • Reflection on the case studies
  8. 8Reflection, Insight & Remediation5 lessons
    • Reflection: learning through honest self-examination
    • Insight: understanding impact and responsibility
    • Remediation: taking corrective and constructive action
    • The reflection, insight, and remediation cycle
    • Building a culture of reflection and accountability
  9. 9Conclusion & Key Takeaways1 lesson
    • Key takeaways

Assessment and certificate

Final assessment

10scenario-based questions

  • Pass mark 80%: 8 correct out of 10
  • Knowledge checks in each section as you go
  • Tests whether you can apply the standards, not recall a page
  • Not passed yet? Review the sections and retake it

Certificate of completion

A certificate of completion for your learning portfolio.

  • Your name, the course title and the estimated learning time (record the time you actually spend)
  • Completion date and a unique certificate ID that can be verified
  • Ready to download as a PDF as soon as you complete the course

Your reflective account

The course includes a structured reflective account template: guided prompts to record what you learned, how you will apply it and how the change will show in your practice. It gives you written evidence of insight after a concern, and a ready record for your CPD portfolio.

Write it in your own words and leave out anything that could identify a patient, a colleague or a case. If you have an open complaint or case, talk to your adviser before reflecting on it in writing.

Questions about this course

How is this course different from the profession-specific ethics courses?

This course is for all regulated professionals and focuses on the shared principles of integrity, probity, accountability and respect, and how they apply to boundaries, confidentiality, candour, conflicts of interest and digital and organizational settings. The profession-specific courses apply each profession's own code and college standards in more detail.

What ethical decision-making framework is taught?

The IDEA framework: Identify the facts and the ethical issue, Determine the relevant principles and options, Explore and weigh the options, and Act and then reflect. The course works through it with a nurse asked by a patient's son for details of his mother's diagnosis.

Does it explain which privacy law applies in my province?

Yes. A province-by-province summary covers PHIPA in Ontario, Alberta's Health Information Act, Saskatchewan's and Manitoba's statutes, the Atlantic provinces, British Columbia's PIPA and FIPPA, Quebec's own legislation, the territories, and when federal PIPEDA applies. Your college or privacy commissioner can confirm the law for your setting.

What does the course say about conflicts of interest?

It defines conflicts, including perceived ones, lists common scenarios such as financial interests, gifts, self-referral and organizational targets, and gives a five-question self-check, covering disclosure, alternatives, policy and documentation, to use before a recommendation.

Does it cover sexual abuse rules and mandatory reporting?

Yes. Using Ontario's Health Professions Procedural Code as an example, it explains mandatory revocation for defined acts of sexual abuse of a patient, the duty to report reasonable grounds that another regulated professional has sexually abused a patient, and the rule that a person remains a patient for at least one year after the relationship ends. Other provinces have comparable provisions.

What scenarios are included?

A worked candour case on a pharmacy dispensing error and six scenarios: an incomplete record, a grateful patient's expensive gift, a pressured discharge, a social media post, a disrespected colleague and a conflict of interest in prescribing.

Is the course useful if I have a college complaint?

Yes. The final section explains reflection, the specific points that tend to show genuine insight to a college, remediation and a just culture. Colleges decide what they accept; the course is education and does not replace advice from your protective association.

How long is it and how is it assessed?

About 2 hours online and self-paced, with knowledge checks, a written reflection and a final assessment of 10 questions (80% to pass). The fee is CA$95 and you receive a certificate of completion.

How this course was built

Official sources only

Every legal and regulatory point comes from primary sources: provincial and territorial health professions statutes, the regulatory colleges' standards and codes, and federal and provincial privacy law. Anything we cannot confirm is left out.

Original, edition by edition

Lessons, scenarios and assessment questions are written by us for each edition separately, then checked for accuracy, teaching quality and fair assessment before publication.

Reviewed when rules change

When a code, standard or law changes, the affected courses are reviewed and updated. Reported errors in legal or regulatory facts are corrected first.

Page updated 25 October 2026

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